Emotional Intelligence excerpt from a response I gave to a Contemporary Issues in Nursing discussion post. The original discussion post touched on Lateral violence in nursing and the workplace.
Emotional intelligence is commonly discussed these days within organizations. Especially in those organization’s human resource departments. Emotional intelligence branches far beyond the work environment and even into our everyday life. Codier and Freel eloquently describes emotional intelligence as “the capacity to reason about emotions, and to use emotions to enhance thinking. It includes the abilities to accurately perceive emotions, to access and generate emotions so as to assist thought, to understand emotions and emotional knowledge, and to reflectively regulate emotions so as to promote emotional and intellectual growth” (2011).
When I read the part that states “the (your) ability to accurately perceive emotion” really stuck out when relating it to lateral violence. It’s the idea of not allowing another individual’s negativity, influence or guide your emotions, thinking and/or behavior. It should be known, that I am not suggesting to ignore the problem. We all are cognizant of the importance of assessing when a situation should be escalated. Organizations have deployed departments such as, human resources for this very reason. No one should be allowed to continue “bullying” someone because you probably will not be the last person to receive this lateral violence. However, I am proposing that hopefully, we all can begin developing the capacity, to deny a negative individual the ability to have major impact on our psychology and emotions. Let them talk and sneer. Our competent provision of care to our clients will speak volumes and quite frankly, as the saying goes “haters are going to hate”.
DeVito, J. A. (2015). The Interpersonal Communication Book:14th Revised edition (14th ed.). Upper Saddle River: PEARSON.